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PIP Coronavirus updates – what has changed?

Personal Independence Payment (PIP) is money given by the government for people aged 16-64 whose disability means they have difficulty with daily living. Due to Coronavirus, there have been changes to PIP and the application process. 

If you’re not sure what PIP is or if you’re eligible, check out our useful information pages all about it. This includes advice on how to apply.  

Due to Coronavirus, applications and reviews for PIP have changed a bit.

The Department of Work and Pensions (DWP) are the government department who organise PIP. They have shared important updates on what has changed.

Please remember these updates might change.  We will be looking out for new information to keep you up to date!

Applying for PIP


What hasn’t changed?

  • You can still apply for PIP! New PIP claims are still being processed.
  • You can still change the information on your application! If you have applied but your needs have changed then let the DWP know immediately. This is so they can give you the right amount of PIP.

What has changed?

  • The deadline for filling in PIP2 has been extended! This is the form DWP send once they know you want to apply. It asks about how your disability affects you.

The government have extended the deadline you have to return this by three months.

  • No face-to-face assessments! You will have a paper or telephone assessment once you have applied instead. The DWP are looking at how to support assessments and make sure communication needs are met.
  • You can apply and send evidence electronically! You can now receive and return the PIP2 form electronically. DWP send this to you once they know you want to apply.
  • Sometimes you need to submit evidence for what you’ve written on your form. This can be sent electronically with your PIP2 form too.

Reviewing your PIP


If you receive PIP, the government will review it after a while.

If your PIP is due for a review it will be automatically extended instead.

This means your payments will continue and the government will be in touch about your review later on.

Disability Living Allowance (DLA)


If you are claiming Disability Living Allowance (DLA) and have been invited to claim PIP, you don’t need to do anything right now.

Your DLA payments will carry on and the DWP will be in touch to discuss PIP later on.

You can find out more about DLA here!

Want more information or advice?

If you want more information about claiming PIP you can contact our Helpline.

If you have questions or are looking for support our free Helpline is available Monday-Friday 9am-5pm. There are lots of ways to get in touch.

  • Freephone: 0808 800 8880
  • SMS text: 07860 022888
  • Email:
  • BSL video relay – Interpreter Now
  • Live chat.
  • Website: Helpline Webpage

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