Claiming PIP can be complicated so you might want to ask your parents, or someone else who knows you well, to help.

It’s also a good idea to get advice from these places before your fill in the form or go to an assessment:

• our Helpline by emailing helpline@ndcs.org.uk or chatting online at livechat 
• local Citizens Advice 
• local welfare rights team. 

There are three stages to claiming PIP:

1. PIP 1 form
   

   You need to tell the Department for Work and Pensions (DWP) that you want to apply for PIP and provide some basic information to make sure you’re eligible. This information is collected on a form called PIP1 which is usually filled in over the phone when you call to start your PIP claim. You can also ask (see below) for a paper version of the PIP1 form and fill it in yourself if you can’t or don’t want to use the phone or textphone.

2. PIP 2 form

   The DWP will then send you a form by post to find out more about how your disability affects you. This is called a PIP2 form how your disability affects you

3. Assessment
   

   After the DWP receive your form they’ll decide if there’s enough information to make a decision. To help them decide if you can get PIP they’ll often ask to see you so they can find out more about how you’re affected.

   Due to Coronavirus, you can still apply for PIP but some processes  have changed. You can receive and return the PIP2 form along with supporting evidence electronically. Also, all assessments are via telephone or a paper form at the moment. 
   You can check out the latest PIP updates here!

Stage 1

If you live in England, Scotland or Wales

Contact the Department for Work and Pensions – PIP Claims

• Phone: 0800 917 2222
• Textphone: 0800 917 7777
• Next Generation Text (NGT) relay service: dial: 18001 then 0800 917 2222
• British Sign Language (BSL) video relay service: visit www.gov.uk/pip/how-to-claim for more information
• Write to: Personal Independence Payment New Claims, Post Handling Site B, Wolverhampton, WV99 1AH.
• Email: pilot@dwp.gsi.gov.uk

In your letter or email you should say that you need the DWP to send you a PIP1 form because you can’t use the phone because you’re deaf. You’ll also need to give your contact details and national insurance number.

If you live in Northern Ireland:

Contact the Personal Independence Payment (PIP) Centre

• Phone: 0800 012 1573
• Textphone: 0800 012 1574

• Write to: Personal Independence Payment (PIP) Centre, Castle Court, Royal Avenue, Belfast, BT1 1HR.

In your letter you should say that you need the DWP to send you a PIP1 form because you can’t use the phone because you’re deaf. You’ll also need to give your contact details and national insurance number.

Important: If you claim over the phone, textphone, NGT or video relay your claim starts from the date you contact the DWP.

If you claim on a paper form, your claim won’t start until the form is received by the DWP which could mean you lose money because your claim will start later.

Find out more

Check out this DWP video in BSL

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